Privacy Policy

Last Updated: August 20, 2026

Arixo Mart operates this online store and website, including its products, content, features, tools, and services, to provide customers with a convenient and reliable shopping experience. Our store is powered by Shopify, which provides the technology used to operate our online store. This Privacy Policy explains how Arixo Mart collects, uses, stores, and shares your personal information when you visit our website, place an order, make a purchase, contact us, or otherwise interact with our services. By using our website or purchasing from Arixo Mart, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you use our website or place an order, Arixo Mart may collect personal information such as your name, phone number, email address, billing address, and shipping address. We may also collect information related to your orders, including the products you view, add to your cart, purchase, return, cancel, or exchange. Payment-related information such as your payment method and transaction details may also be processed through our payment providers. When you contact our customer service, we may collect the information you provide during that communication. We may also automatically collect certain technical information, including your IP address, browser type, device type, and information about how you browse and interact with our website.

2. How We Collect Your Information

We may collect your personal information directly from you when you place an order, create an account, contact us, or otherwise provide information through our website. Certain information may also be collected automatically when you browse our website through cookies and similar technologies. We may also receive information through Shopify and other trusted service providers that help us operate our store, process payments, deliver orders, provide analytics, or support our services.

3. How We Use Your Information

Arixo Mart may use your personal information to process and deliver your orders, confirm your purchases, communicate with you regarding your orders and delivery, provide customer support, process payments and refunds, and improve our products and shopping experience. We may also use information to prevent fraud, misuse, or unauthorized activity and to comply with applicable legal and regulatory requirements. Where permitted and where you have agreed to receive them, we may also use your information to send promotional or marketing communications.

4. Sharing Your Information

Arixo Mart may share necessary personal information with trusted service providers that help us operate our business. These may include Shopify and technology providers, payment processors, shipping and delivery providers, order fulfillment partners, customer support providers, and analytics or marketing service providers. We only share information when reasonably necessary to provide our services, process your orders, improve our business, protect our customers, or comply with applicable law.

5. Shopify

Arixo Mart uses Shopify to operate this online store. Shopify may collect and process information relating to your use of our website and orders in accordance with its own privacy policies. Shopify provides technology and services that help us operate our online store, process transactions, and provide a reliable shopping experience.

6. Cookies

Our website may use cookies and similar technologies to keep your shopping cart working, remember your preferences, understand how visitors use our website, improve website performance, and provide relevant marketing and advertising where applicable. You can manage or disable cookies through your browser settings, although some features of our website may not function correctly if cookies are disabled.

7. Data Security

Arixo Mart takes reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure. For this reason, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to complete your orders, provide our services, maintain business and transaction records, resolve disputes, prevent fraud or misuse, and comply with applicable legal and regulatory obligations.

9. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information. If you wish to make a privacy-related request, you can contact Arixo Mart using the contact information provided below. We may need to verify your identity before processing certain requests.

10. Third-Party Links

Our website may contain links to third-party websites, services, or platforms. Arixo Mart is not responsible for the privacy practices, security, or content of third-party websites. We recommend that you review the privacy policies and terms of any third-party websites before providing them with your personal information.

11. Children's Privacy

Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided personal information through our website, please contact us so that we can take appropriate action.

12. Changes to This Privacy Policy

Arixo Mart may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements. When changes are made, we will update the Last Updated date at the beginning of this Privacy Policy. We encourage customers to review this page periodically to stay informed about how we protect their information.

13. Contact Us

If you have any questions about this Privacy Policy or how Arixo Mart handles your personal information, please contact us using the details below.

Arixo Mart
Email: []
Country: Saudi Arabia